Privacy Policy
This Privacy Policy describes how The Stitch Factory Ltd collects, uses, and protects your personal information when you use this website.
Information We Collect
We automatically collect certain information about your device, including your browser type and IP address. We also track pages visited, time spent on the site, and links clicked, using cookies and log files.
When you make a purchase or register an account, you may provide your name, delivery address, contact details, and date of birth.
Payment Information
We never store your full credit or debit card details. All payments are processed securely via our payment providers using a tokenised system.
How We Use Your Information
We use your information to:
- Process and fulfil your orders
- Communicate with you about your orders
- Screen for potential risk and fraud
- Improve and optimise our website
- Analyse marketing performance
Third Parties
We may share your data with third-party service providers who assist us in operating our business, and where required by law. We also work with advertising networks including Google, Bing, and Facebook for targeted advertising purposes.
Your Rights (GDPR)
If you are based in the EU or UK, you have the right to access, correct, or request deletion of your personal data. To exercise these rights, please contact us.
Contact
Tel: 0114 275 2147
Email: websales@stitchfactory.co.uk
Unit 2e, Nursery Works, 100 Little London Road, Sheffield, S8 0UJ